Expect the Unintended: Consequences of the New Tech Age

August 4, 2017

We are now solidly living within an industrial revolution. Industrial revolutions are driven by technology and business, and create massive changes to our culture and behavior. Along the way, they create a host of unintended consequences.

Making design matter in all the right places

July 12, 2017

Does design matter at zero-waste collection stations at a music festival? If you look carefully, you can find strategic design opportunities everywhere. Sustainability efforts require an awareness and understanding that will help transform behavior over time. As we look at reinforcing or changing behaviors, it’s the design process that will help drive the solutions.

Shutterstock - Sfocato — Shutterstock - Sfocato

Putting the Pieces Together to Make a Stronger Ecosystem

June 7, 2015

The recent Verizon/AOL merger is a game changer. What Verizon appears to be creating is an ecosystem, one with great potential and one that its competitors cannot match. None of them have a comparable mix of mobile, web, TV and delivery platform and infrastructure. Verizon’s acquisitions appear to be designed to provide editorial content and advertising on many different media channels. The company is shifting its focus on to the “empowered consumer.”